Hi,
There is no match for your email address used on the forums on our system, so I'm unable to look at your account. But what I suspect happened is that you submitted a cancellation ticket and either we never got the confirmation, or you didn't cancel a PayPal subscription when advised. As you're probably aware, PayPal don't allow refunds more than 60 days after a transaction and so refunding all 4 months isn't possible as it seems one of our staff advised you, but if you genuinely did submit a cancellation request then we should certainly be able to refund 2 of them. Please get in touch again through your ticket so we can locate the account.
Liam