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denis

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  1. I can't believe this is still not fixed. It is clearly a bug or the addons config should not give options for custom fields etc
  2. What I am trying to do is as follows.. I have 3 products, let's call them A, B and C. (A is a budget hosting plan, B & C are more expensive plans). I want existing clients who have either B or C plans to be able to use a promo code to order A, B or C and receive 50% recurring discount for this new plan only (not the existing one they have). No matter how I set the Applies to / Requires - it looks like this scenario is not do-able? Why not ?? I can set the promo such that "Applies to" is set to A/B/C and 'Requires' B/C ... BUT then an existing client who has A, can also order B and C and use the promo code. Wtf? I tried all the other additional restrictions but the above is best I can get it to work. What am I missing? Why is it not possible to ensure that a client has a fully paid B or C plan before they can use a promo code on NEW orders? I don't want them to be able to use promo codes when they only have a fully paid A plan (which is just a cheap budget hosting plan)
  3. yeah I understand there are "work arounds" like deleting or marking the 3rd invoice as paid BUT that means I have to keep a look out for these invoices as they're generated when customer uses mass payment and unless they pay for it immediately it leaves that 3rd invoice to linger on the admin side... and it sends the client reminders too, even if they pay original invoices. To me this is not a feature at all .. this is just really bad design that creates more work instead of less. Not only that it can cause confusion with book keeping too and like Kian said, i am pretty sure this is not legal ...in Australia (and Italy) anyway. You can't create invoices that refer to other invoices... invoices have to state what they're for and so on, not that they're for other invoices. - - - Updated - - - Kian, how did you automate the deletion of these (let's call them) "mass invoices" ? What bothers me the most is not just that it's created in the first place but that it's not automatically marked as PAID if the original invoices are marked PAID...
  4. Ok so I've only started using WHMCS a few days ago and I've already run into a major "bug" if you can call it that - it's more of a really badly designed "feature", namely the "mass payment of invoices". So I had a customer with 2 due invoices, let's call them invoice1 ($5) and invoice2 ($10). The client logged into WHMCS and selected both invoices and selected "Pay All". But the client changed his mind / got distracted and didn't actually pay there and then. What happened? Well what happened is that, WHMCS created a new invoice3 ($15) that is ONLY visible on admin-side. 2 days later client paid invoice1 & 2 via bank transfer and I marked those 2 invoices as PAID - client received confirmation via email and everyone's happy. Yet, there was still invoice3 ($15) in the admin backend which was marked as UNPAID - wtf? (I didn't see it) Not only is there invoice3 - but customer gets a reminder about it. HA! They can't even SEE that invoice on the client side!!!! And the 2 invoices it refers to are marked PAID!!! This is a really really reeeeeeeeally stupid way of "mass payment" that only causes inconsistency and confusion, IMHO. In my opinion the only acceptable way of "Mass Payment" is to allow customers to pay multiple invoices (ie. "Pay Selected" or "Pay All") by using an instant payment method ie. CC. If they don't pay, no harm no foul. If they pay, the selected/all invoices are marked PAID. Simply. No new invoices created or necessary and no inconsistency created.
  5. No systemupdate.php simply waits a while then shows the "License Noconnection" error. Only the curltest.php is working.
  6. hey guys if you follow that stackoverflow link I posted above .. read the 2nd suggested solution for the curl issue ie. download that file and enable it in php.ini - this fixed the curltest for me (no errors, loads the whmcs.com/index.php without issues) BUT ..I am still totally locked out of the rest of the admin section even after fixing that curl issue.
  7. So I hadn't used the admin section for a few days, open my bookmark today and the admin section loads but extremely slowly (it's on a dedicated ssd server with 0 load ..other scripts run fine) So I click on the 'license info' link under help and it now just shows me this License Noconnection box for the whole admin section. What the hell is going on ?!? So I start researching and find out about Matt's "curltest.php" which I downloaded put in the admin folder and accessed online. What do you know ..the test script tells me that curl can't verify whmcs.com's SSL cert. I check the cert at https://www.whmcs.com and what do you know it was issued today, so a new cert. So i find this page http://stackoverflow.com/questions/6400300/php-curl-https-causing-exception-ssl-certificate-problem-verify-that-the-ca-cer ..and following their tips, I install that cacert.pem from http://curl.haxx.se/ca/cacert.pem and enable it in my php.ini Now the curltest.php runs without any issues and displays the html code correctly (ie. it grabs the index page from whmcs.com) BUT my admin section is STILL locked out with the same LICENSE NOCONNECTION nonsense. What the hell is going on and how do i fix this ?? This is a LINUX server with all required modules and whmcs.com's IP address is NOT blocked by either the server firewall (CSF) or our edge firewall. I am able to ping whmcs.com from the server without any issues.
  8. according to this article here: http://www.campaignmonitor.com/blog/post/3927/embedded-images-in-html-email the "cid" method should definately WORK on all modern email clients. Now it's just a matter of whether WHMCS would be willing to code the functionality for it. At present with the standard 'remote url' insertion method which gets blocked by all decent email clients, you're better off disabling the email logo altogether..
  9. I'd love to hear from some reputable designers/developers who do this kind of work on a regular basis ie. you must have experience customizing whmcs template. Basically I'd like the 'default' whmcs5 template to match the look of our web site's header and footer look and leave the main whmcs content as-is (unchanged). How much would this cost and how long would it take ? Thanks!
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