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gbrennae

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  1. The included module for the InternetSecure gateway does not support Tokenization. This module stores the customer credit card information on the InternetSecure servers rather than you WHMCS database. There are also a number of other features that help make managing your credit card billing easier like our Settlement Manager. Which will assist you with determining what transactions will be settled into your account on any given day, this helps you keep tract of you bank deposits.
  2. We are pleased to announce the release of an un-encoded First Data Hosted Payment Page module for WHMCS. See http://bitagility.com/products-services/modules/firstdata-hosted-payment-pages-for-whmcs.php for more information.
  3. Please see our YouTube video for an overview of the latest release of this Payment Gateway module for WHMCS and the InternetSecure Payment Gateway. http://www.youtube.com/watch?v=C_WfvrVTDiM
  4. John. Please submit our contact form at https://bitagility.com/contact.php so I have your contact info and we can continue this conversation by phone or email. Thanks
  5. No Problem John, Glad to help! You should expect to pay about $25/month for InternetSecure and that is all included plus MDR (Merchant Discount Rate) on each transaction. You don't need to pay separately for Elavon, unless you already have an account with them directly. InternetSecure will set you up all in one step, just contact their sales (sales[ a t ]internetsecure.com), they are usually pretty fast to respond Monday to Friday. Tell them your situation, and they will tell you your options. Let me know if you have any other questions.
  6. Hi yes they do offer the Virtual Merchant product but as of yet it does not support stored credit cards. I called them this morning to confirm that. The InternetSecure Gateway is essentially the same as Virtual Merchant but it has a different transaction protocol than InternetSecure therefore the module will not work with it (yet). I say yet because our module is in the works to support both gateways. InternetSecure does support tokenization (Stored credit cards) which is what you are looking for I think. InternetSecure support is quite good actually I find it just depends how you ask the question. They arn't really forthcoming with information but it is available. Once your setup though your interaction is very minimal with them, our module handles everything and our documentation helps fill in the gaps where they may have left out. Please check out our Integration Guide here http://bitagility.com/dl.php?type=d&id=22 Or visit our Knowledgebase here: http://bitagility.com/support/knowledgebase/6/IntenetSecure-3Ds-and-Tokenization-Module-for-WHMCS These links will help you understand some of the intricacies of the module and the InternetSecure Payment Gateway
  7. Hi ethical, If you have an Elavon Merchant account already (whether it is aquired through Costco or not) then you can add the InternetSecure Gateway to it. Elavon itself does not provide a Payment Gateway solution for the internet, InternetSecure is that solution. You should be able to have InternetSecure link to your Elavon account, just contact them and they will get you setup. Once you are setup with InternetSecure this module will work for you.
  8. Another Important Update to the InternetSecure Payment Gateway Module for WHMCS. We have just released version 1.2.3 which now fully supports the March 28th Release of WHMCS 5.2.3. This update provides many new features, improvements and a couple bug fixes: New - Perpetual licensing and recurring licensing is now supported. New - Free Trial now available to evaluate the module fully before buying. New plugin capabilities to IntenetSecure Tools Helper Addon Module to extend functionality and allow for deeper integration with the InternetSecure Payment Gateway and the underlying transaction data. New Merchant Admin helper addon plugin which allows you to access your InternetSecure Merchant Area directly from within WHMCS with no need to login. New 3D Secure simulator (Verified By Visa and MasterCard SecureCode) now allows you to step through your checkout process and ensure your templates are functioning correctly. New - Ability to trap errors that occur during a transaction and then display them to the end user. This helps better identify why credit card transactions fail and provides you with the opportunity to instruct your customer how to proceed with their order. Update - Better handling of the “NO CONDITIONS MET” state which would occur if a customer attempted to checkout using a credit card which required 3D Secure verification but aborted the tansaction mid-process. Update - More detailed transaction logging helps track down causes for failed transactions and allows for the grouping of transactional events. Update - Fully updated documentation. Our Integration Guide is now better organized and more detailed. Update - All modules now fully support WHMCS Version 5.2.3 (March 28th 2013 Release) Fixed - New restrictions placed on Multi-Currency transactions (Dynamic Currency Conversion) to only be accepted for Visa and MasterCard. Visa and MasterCard are the only card issuers who support Dynamic Currency Conversion. For more information please see the Official WHMCS Community Addons Listing at https://www.whmcs.com/appstore/458/InternetSecureorElavon-Tokenization-and-3Ds-Gateway-Module.html
  9. Ok, As John Mentioned add the Canadian Provinces to the /includes/jscript/statesdropdown.js file Take out the existing states['CA'] line and add this: states['CA'] = ["AB","BC","MB","NB","NL","NT","NS","NU","ON","PE","QC","SK","YT","end"]; If you've already setup your tax table you must update it so the names map and WHMCS can detect the correct province for your customers. For example if one of your customers has their state/province set to "Ontario" in their profile you now need to change that to "ON" for the tax to apply accordingly. Also make sure that you update the state field in tbltax to "ON" rather than "Ontario" if you have already setup your tax items, or just delete them and re-add them. If you need to batch convert your customer fields you can run some SQL like this on your WHMCS database for each province: UPDATE tblclients SET state='ON' WHERE state='Ontario' AND country='CA' Do this for each province. Good Luck!
  10. Under "Module Settings" tab for the product you are looking to have automatically provisioned make sure the "Automatically setup the product as soon as an order is placed" option is selected. When the order is received by WHMCS the activation module will run automatically.
  11. If your loading over a SSL connection and there is an issue with the certificate the AJAX request that populates the UI could be being blocked by your browser.
  12. What client area template are you using? Have you made any changes to the template? Is the link triggered by some kind of Javascript? Sounds like a syntax error in the JavaScript if no error is being returned. Install Firebug for Firefox and see if you get some output in the console. Does the browser indicate that it is trying to load a page in anyway? For example do you see the spinning wheel or and feedback in the status bar indicating that the browser is trying to contact the server? If not it is most likely a JavaScript issue.
  13. Each service is assigned its own unique ID. When the customer requests cancellation the ID is passed for the service they are requesting cancellation on. In the admin you will see a cancellation request which will directly map to the service, you then just need to cancel the service. Typically you would not allow customers to enter a quantity when ordering services like web hosting or other services that require provisioning by WHMCS because those services need different configuration by nature. If they want to add two of the same hosting packages for example they should be required to add the product to their cart twice that way two separate configurations can be captured during the checkout and you avoid this problem.
  14. This is an issue for those who are trying to process .ca domain registrations/transfers for Canadian customers. The .ca registry rejects any submission that does not strictly conform to the standard Canadian province abbreviations. For example: Customer selects Province "Ontario" as part of their address information which then gets copied over to the domain registrant information. When the domain is submitted submitted to the registry it is rejected because it requires the province to be "ON". You can update the statesdropdown.js file to show the abbreviations instead of full province names but then you break the tax calculation as noted in this post because ON does not map to Ontario in WHMCS so the taxes cannot be calculated because WHMCS does not recognize the province. I'm currently working on a fix for this. When I come to a solution I will post it up.
  15. You can achieve this by modifying the viewcart.tpl template file in /templates/orderforms/{yourtemplate}/viewcart.tpl Use some smarty logic and JavaScript to display what options you want. Place a jQuery listener on the change event for your gateway radio options or dropdown. When a specific gateway is selected populate the credit card form Card Type dropdown with the options you want for that specifc gateway. Then just rename your gateways to something like "Visa / MasterCard" and "Amex / Discover". If you need more help just ask. This should get you going though.
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