WHMCS John

Hi @Juan GG Host, Thanks for your feedback, that's really helpful to us. 1. So that we can clarify these, could you share with me the contradictory parts of the documentation. Are those the contradictions which you elaborate in points 2 & 3? 2 . Can you share the error messages you encountered when performing the linking process? Were they on the PayPal popup, or in WHMCS after returning from PayPal? 3. Are you seeing an error that's preventing the PayPal Card Payments module for being activated? If so, please share it here. 4. There's a css file at modules/gateways/paypal_ppcpv/css/payment.css which controls the appearance of the elements controlled by WHMCS. Some parts of the checkout flow and forms are hosted and controlled by PayPal, so can't be customised. If that CSS file doesn't contain the elements you need to customise, please share a screenshot of exactly which part of the UI you'd like to customise. 5. The language strings which are controlled by WHMCS are part of the paypalCommerce group, eg: $_LANG['paypalCommerce']['paymentInstructions'] = "To complete payment with PayPal, choose an existing linked PayPal account or link a new account."; $_LANG['paypalCommerce']['error']['noAccount'] = "You must select an existing linked PayPal account or link a new account before making payment."; Similar to q. 4, parts of the checkout flow and forms are hosted and controlled by PayPal, so can't be customised. 6. Believe me we in the CX team are excited to start using the new PayPal module as soon as possible, and planning is under way to upgrade our WHMCS instance to 8.10 🙂 We particularly welcome this kind of feedback during the pre-release testing stage, so that we can iterate on our documentation and the UX whilst the developers are creating the new features. Keep an eye out here on the community and on our blog for future betas and release candidates.

Hi @atlanticadigital, Thanks for that information, that's most helpful. We have opened case CORE-19225 to improve the logic of this System Health Check to be more informative on environments where the PHP REMOTE_ADDR superglobal variable is rewritten by the server.

Hi @atlanticadigital @Hostee, Can you please share the webserver you're running on the server hosting your WHMCS instance? Eg. Apache, Cloudlinux, Litespeed etc.

Hi @rcartists, Please refer to this KB article for information: https://www.whmcs.com/members/index.php/knowledgebase/14/Can-I-use-my-WHMCS-license-on-more-than-one-domain.html

Hi all, Thanks for bringing this to our attention. This has now been corrected.

Hi all, Today we've published v8.10.0 which resolves this error: https://docs.whmcs.com/Changelog:WHMCS_V8.10.0_GA

Hi @Damo, The InvoiceCancelled hook point is triggered after the invoice is cancelled, that could be used to send a client email. We've also added a new hook point prior to invoice cancellation; PreInvoiceAutomaticCancellation which can abort the automated cancellation if desired.

The details of and solutions to common errors which may be encountered when applying the 8.10 update have been published in our dedicated 8.10 updates section: 8.10 Update Troubleshooting Please review these guides before posting or opening a support ticket, as your question may already be answered.  Further self-help for update issues is located at: https://help.whmcs.com/m/updating General troubleshooting guides are located at https://help.whmcs.com/m/troubleshooting

Hi @rcartists, I recommend checking with the "DomainNameAPI" Module vendors for further assistance regarding this error being returned by their API. Unfortunately because this isn't a module included with WHMCS, we don't have experience with this module or common errors from the vendor's API.

The template for this page is: /templates/orderforms/$templatename/domainregister.tpl For more information please see: https://developers.whmcs.com/themes/order-form-templates/

Hi @SubZeroFX, This is the first report of such an error. Please can you share: The current Recurring Amount and billing cycle of Service ID 117031. The price for that billing cycle of the current product assigned to Service ID 117031. The monthly price of Product ID 7.

Hi @jaysonvds, Yes I suspect the graph issue is related. In the meantime you can see today's data if you click the "Last 30 Days" filter button, or use the graph on the Billing > Transactions List page.

Hi @DennisHermannsen, I appreciate the point you raise, we did highlight the domain question in the feature request a few months ago. There is good reason for keeping this functionality super simple; every time we've approached this idea over the years we've identified more and more potential carve-outs and exceptions, requiring increasingly complex and potentially opaque logic. Attemting to implement all this would have resulted in a huge scope of work, causing it to be deferred. Throughout, the feedback we received from users is that the solution should be simple, so that's what we've delivered. I hope that by making the logic simple to understand, admins can consider whether the feature meets their needs and easilly configure it if so.

Hi @DennisHermannsen The documentation describes the exact logic that's applied: https://docs.whmcs.com/Automation_Settings#Enable_Auto_Cancellation Personally I'd set the Days Overdue setting equal to your Termination Days or Redemption Period settings, whichever is longer.