Ecommerce

I have used Modern Bill, ClientExec, and a few others. By far WHMCS is the easiest to setup, and I have not had any major problems. It also loads much quicker then any other client/billing manager software I have used. I truly would recommend this software to anyone. However, I have found one negative, and I hope it does not happen regularly. I opened a ticket because WHMCS is not creating accounts on my interworx server, instead it gives a generic error... Now, I know from past experience Interworx can be a pain in the *** to get the API calls working correctly. So I opened a ticket, and explained what I had done, and provided my WHMCS login, and my Nodeworx login for interworx... .... and I waited .. for just over 7 hours, I am fine with that, I am not fine with the response I got.... I got a quick generic "We will need your admin user and password" it is blatantly obvious that the technician did not read any further then the subject, and fired off a reply so that he could move on to something else... So now I was forced to nicely ask him to read the whole ticket to get the user/pass... and I have to sit here and wait for a reply. Hopefully it will not take another 7 hours. So, I hope this is not something I have to look forward to when trying to get support. Otherwise, this would be the perfect solution for me. P.S. for any WHMCS representative who would like to look this over and verify for themselves, the ticket # is 958485 Thank you