WHMCS Forums - Pre-Sales Questions http://forum.whmcs.com/ Discuss any questions you have prior to purchasing WHMCS with other users here. For a staff reply, please open a ticket. en Sat, 25 May 2013 06:18:42 GMT vBulletin 1440 http://forum.whmcs.com/images/misc/rss.png WHMCS Forums - Pre-Sales Questions http://forum.whmcs.com/ E-mail account management module http://forum.whmcs.com/showthread.php?73555-E-mail-account-management-module&goto=newpost Wed, 22 May 2013 13:13:54 GMT Hello folks,

I'm not currently a WHMCS user, but am looking seriously at purchasing a licence. One critical factor in my decision is the need to add some specific functionality that isn't available natively... Hence this request for someone to offer pricing to have a custom module written.

What I am looking to achieve, is a means to offer e-mail addresses for sale that are only an email account on a pre-existing domain without any new cPanel account or (sub)domain being created. I have a suite of geo domain names licenced, and want to offer "name@location.com" addresses using my domain names. I have experimented with some cPanel API calls, and it seems all the required functions are available.

I will need a module that can 1) Validate a requested e-mail account name against set criteria to determine the appropriate charging rate for it; 2) Check the availability of a proposed e-mail account name within the domain selected from a defined list of options; 3) Trigger the appropriate billing function through standard WHMCS systems; 4) Create the pop3 account in cPanel upon confirmation of payment; 5) Provide basic account management facilities (eg. reset / change email password, check space usage against quota, cancel subscription etc)

As I'm not already familiar with the specifics of WHMCS's operation, you may be able to advise more appropriate means for the overall system to achieve these capabilities. I'm open to suggestions...

Thanks in anticipation

Pcal ]]> Pre-Sales Questions pcal http://forum.whmcs.com/showthread.php?73555-E-mail-account-management-module <![CDATA[Split domain & hosting providers?]]> http://forum.whmcs.com/showthread.php?73419-Split-domain-amp-hosting-providers&goto=newpost Sun, 19 May 2013 07:47:40 GMT Hi guys, I have a couple of questions... My existing business is part time, very small and totally manual. I want to automate it so it can... Hi guys,

I have a couple of questions...

My existing business is part time, very small and totally manual. I want to automate it so it can build itself up. I have hosting facilities provided by one wholesaler using a cPanel system, but have domain name registrations through a different provider. The domain name provider says they have a plugin compatible with WHMCS, which is the main reason I'm looking at your product.

So... Can I use two different providers for domain names and hosting accounts without running foul of WHMCS's requirements?

Also, I have a suite of geo domain names, and plan to sell e-mail addresses for use through a webmail interface only - ie, without cPanel access at all. Can I set up creation of an e-mail address on a pre-existing hosting account (one for each geo domain) as a product through WHMCS?

Finally, assuming the answer to the previous question is yes (as I hope it is!), is there the ability to sell such an e-mail only account through an auction process rather than at a set fee. I'm thinking of offering a set renewal fee for addresses, but original sale of the name by an auction. If such a thing can't be integrated directly into WHMCS, can it be linked to an external provider like eBay to conduct the auction, and then provision the service through some API from the eBay system?

Thanks in anticipation,

Pcal ]]> Pre-Sales Questions pcal http://forum.whmcs.com/showthread.php?73419-Split-domain-amp-hosting-providers Changed from Reseller to Dedicated http://forum.whmcs.com/showthread.php?73286-Changed-from-Reseller-to-Dedicated&goto=newpost Thu, 16 May 2013 19:55:45 GMT So as my business has been growing, I have upgraded from a Hostgator Reseller plan to a Dedicated Server.

My 'current' WHMCS license was part of the partnership between the services. that same license agreement, as you know, is not offered to Dedicated clients.

So if I want to maintain my existing system, of course buying my own license, how would I go about it...or is it best to just install the latest version on my server and start over fresh?

Johnny ]]> Pre-Sales Questions Axman1413 http://forum.whmcs.com/showthread.php?73286-Changed-from-Reseller-to-Dedicated INCIDENTAL CHARGES vs RECURRING CHARGES http://forum.whmcs.com/showthread.php?73283-INCIDENTAL-CHARGES-vs-RECURRING-CHARGES&goto=newpost Thu, 16 May 2013 18:33:18 GMT I am good with recurring charges, but as a phone company we have incidental charges for our clients - our rating server rates and tabulates the Long... I am good with recurring charges, but as a phone company we have incidental charges for our clients - our rating server rates and tabulates the Long Distance charges for our client base. Our rating server can generate a csv file or excel file with the client name, account number, and amount this list can be as long as 400 clients. Is there a way to upload this list and then have the system assign the individual Long Distance charges to the appropriate account in WHMCS or do we have to do this manually for each client? ]]> Pre-Sales Questions takeon16 http://forum.whmcs.com/showthread.php?73283-INCIDENTAL-CHARGES-vs-RECURRING-CHARGES <![CDATA[Paid & Registered, but no license?]]> http://forum.whmcs.com/showthread.php?73187-Paid-amp-Registered-but-no-license&goto=newpost Tue, 14 May 2013 12:43:15 GMT Hi, Can someone tell me if this is normal? I ordered a license directly through the WHMCS website, got an email saying my account has been... Hi,

Can someone tell me if this is normal?

I ordered a license directly through the WHMCS website, got an email saying my account has been registered and then I go to licenses and services and nothing is there. I don't have anything under invoices either.

Does this mean I need to order it again? I've entered my card details once already, and I don't want to order it again if I'm simply waiting for the first order to go through.

I've submitted a ticket, but had no response as of yet.

Any helpful thoughts would be appreciated.

Thanks,

James ]]> Pre-Sales Questions James13 http://forum.whmcs.com/showthread.php?73187-Paid-amp-Registered-but-no-license Allow staff to only have access to certain clients http://forum.whmcs.com/showthread.php?73054-Allow-staff-to-only-have-access-to-certain-clients&goto=newpost Fri, 10 May 2013 19:28:29 GMT I want to allow staff to only see tickets from certain clients. Can this be done? I want to allow staff to only see tickets from certain clients. Can this be done? ]]> Pre-Sales Questions BumpaRoy http://forum.whmcs.com/showthread.php?73054-Allow-staff-to-only-have-access-to-certain-clients Downloads controlled by some expiration date http://forum.whmcs.com/showthread.php?73050-Downloads-controlled-by-some-expiration-date&goto=newpost Fri, 10 May 2013 19:26:51 GMT Need the ability to put a download out their one time, but only have certain customers be able to download it. It would be a software update that... Need the ability to put a download out their one time, but only have certain customers be able to download it. It would be a software update that only customers who had an active support contract could download. ]]> Pre-Sales Questions BumpaRoy http://forum.whmcs.com/showthread.php?73050-Downloads-controlled-by-some-expiration-date Install question http://forum.whmcs.com/showthread.php?73046-Install-question&goto=newpost Fri, 10 May 2013 16:30:19 GMT Does WHMCS get installed under a user account or root like in WHM in Cpanel ? Also, if installed under a user, can it be moved to a new server in... Does WHMCS get installed under a user account or root like in WHM in Cpanel ?
Also, if installed under a user, can it be moved to a new server in the future in WHM without any problem ? ]]> Pre-Sales Questions brzell http://forum.whmcs.com/showthread.php?73046-Install-question <![CDATA[A couple of things I'd like to know]]> http://forum.whmcs.com/showthread.php?72943-A-couple-of-things-I-d-like-to-know&goto=newpost Wed, 08 May 2013 18:26:04 GMT 1) Does Brazilian payment gateways offer payment status? (Paid/Unpaid for Boleto, Bank Transfer) 2) If the client chooses to pay on a later date... 1) Does Brazilian payment gateways offer payment status? (Paid/Unpaid for Boleto, Bank Transfer)

2) If the client chooses to pay on a later date rather than his due date, can I add a percentage to the value for each day he fails to pay?

3) Can I choose not to advertise services but instead only bill the client I added manually? (I also plan on stripping down everything host related, as I don't offer any hosting, my services has nothing to do with it at all) ]]> Pre-Sales Questions gabe http://forum.whmcs.com/showthread.php?72943-A-couple-of-things-I-d-like-to-know Auto Database Creation http://forum.whmcs.com/showthread.php?72923-Auto-Database-Creation&goto=newpost Wed, 08 May 2013 13:50:43 GMT Just before we go ahead and place a WHMCS license order from one of the authorized resellers from our Dedicated Server purchase. I have a few... Just before we go ahead and place a WHMCS license order from one of the authorized resellers from our Dedicated Server purchase. I have a few concerns about WHMCS. I have worked as a Tech Support for a few hosting companies.

Is there any way that we would be able to automatically create a MySQL username & password upon product activation? Hopefully we can get a proper answer for this.

We are very concerned. If not, what can an alternative way to offer our clients MySQL databases so they would be able to store their databases without interfering or accessing non-authorized databases/other client database?

Cheers,
NetworkFFX ]]> Pre-Sales Questions NetworkFFX http://forum.whmcs.com/showthread.php?72923-Auto-Database-Creation <![CDATA[2 WHMCS's 1 WHM Server]]> http://forum.whmcs.com/showthread.php?72822-2-WHMCS-s-1-WHM-Server&goto=newpost Mon, 06 May 2013 23:45:03 GMT Hello there, So my question is a bit complicated I guess. Here is the situation. I am currently using a WHMCS license to sell web hosting under... Hello there,

So my question is a bit complicated I guess. Here is the situation.

I am currently using a WHMCS license to sell web hosting under "brand A's name", it is integrated with my WHM and server. All good there.

Now, I want to sell the same product, same server, same WHM under "brand B's name", is it possible for me to get another WHMCS licence and integrated to the same server another licence is already serving?

I would have differente sites, domains, all would be different. All I want the WHMCS to do is create WHM and Cpanel account in the server I already have.

Possible?

Thanks ]]> Pre-Sales Questions mauricioquito http://forum.whmcs.com/showthread.php?72822-2-WHMCS-s-1-WHM-Server How does WHMCS handle recurring billing http://forum.whmcs.com/showthread.php?72607-How-does-WHMCS-handle-recurring-billing&goto=newpost Thu, 02 May 2013 22:49:56 GMT Hello, How does whmcs handle recurring billing on days when the billing due date is the 31st of the month, but the month only has 28,29, or 30... Hello,

How does whmcs handle recurring billing on days when the billing due date is the 31st of the month, but the month only has 28,29, or 30 days in it.

Thanks. ]]> Pre-Sales Questions tom11011 http://forum.whmcs.com/showthread.php?72607-How-does-WHMCS-handle-recurring-billing Password Protect the Admin Directory http://forum.whmcs.com/showthread.php?72510-Password-Protect-the-Admin-Directory&goto=newpost Wed, 01 May 2013 12:52:21 GMT Add a second layer of protection to the admin directory by setting up .htaccess password protection. Most users can do this via the Password Protect... Add a second layer of protection to the admin directory by setting up .htaccess password protection. Most users can do this via the Password Protect Directories option in cPanel. Remember to keep your .htaccess username/password distinct and unique.
__________________________________________________ ______________________

I do not have cPanel
I have Direct Admin

How do I do that Direct Admin? Or what code I put in .htaccess ? ]]> Pre-Sales Questions shay75 http://forum.whmcs.com/showthread.php?72510-Password-Protect-the-Admin-Directory Upgrade live chat from single site licence to multiple http://forum.whmcs.com/showthread.php?72439-Upgrade-live-chat-from-single-site-licence-to-multiple&goto=newpost Tue, 30 Apr 2013 09:27:26 GMT As the support don't have the time to answer to my ticket, someone could do it here ?
So is it possible to switch from single site licence to multiple site licence for livehelp ?
If yes, how can i do it ?
Thank you.
Regards,
Olivier ]]> Pre-Sales Questions olijo http://forum.whmcs.com/showthread.php?72439-Upgrade-live-chat-from-single-site-licence-to-multiple Write a comment on the right side http://forum.whmcs.com/showthread.php?72406-Write-a-comment-on-the-right-side&goto=newpost Mon, 29 Apr 2013 12:57:31 GMT Hi How can I edit the file to write a comment on the right Hi
How can I edit the file to write a comment on the right
Attached Images
]]> Pre-Sales Questions shay75 http://forum.whmcs.com/showthread.php?72406-Write-a-comment-on-the-right-side