ServPlus
08-24-06, 05:45 PM
I can't seem to get the authorize.net gateway to work. It seems to log in and authentcate ok but it errors on charges. Every charge is declined. Here is the log: (with xxx in sensative areas) Looks like the Response reason is Customer ID is required. How does WHMCS send the customer ID? Where is it located? or is it another problem?
Action => Auth_Capture
Client => xxxx xxxxxx
Response Code => 3
Response Subcode => 2
Response Reason Code => 33
Response Reason Text => Customer ID is required.
AVS Result Code => P
Transaction ID => 0
Amount => 29.85
Method => CC
Transaction Type => auth_capture
Cardholder First Name => XXXX
Cardholder Last Name => XXXXXX
Billing Address => p.o.box xxxxx
City => Seattle
State => WA
Zip => 98155
Country => US
MD5 Hash => xxxxxxxxxxxxxxxxxxxx
Action => Auth_Capture
Client => xxxx xxxxxx
Response Code => 3
Response Subcode => 2
Response Reason Code => 33
Response Reason Text => Customer ID is required.
AVS Result Code => P
Transaction ID => 0
Amount => 29.85
Method => CC
Transaction Type => auth_capture
Cardholder First Name => XXXX
Cardholder Last Name => XXXXXX
Billing Address => p.o.box xxxxx
City => Seattle
State => WA
Zip => 98155
Country => US
MD5 Hash => xxxxxxxxxxxxxxxxxxxx