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Joel
08-19-06, 04:29 PM
This should be an easy one...

Please allow dashes "-" in the postal code. All Japanese postal codes contain a dash. i.e. 945-1203

That's all.

Vectoral
08-20-06, 10:35 PM
It won't kill them to enter it without a dash right?

MACscr
08-21-06, 06:19 PM
A quick fix would be to just put an example near that form entry and also state that only numbers can be used. Just an idea.

Joel
08-23-06, 06:46 PM
It won't kill them to enter it without a dash right?

No, it wouldn't kill them. That's not really the point, is it?

Japanese postal codes have a dash. Our Japanese customers will be expecting to enter a dash.