Live Help Messenge on page outside WHMCS.

[denully]

Hey

Is there a way to get the "popup" Live Help Messenger module from WHMCS, appear on a page outside the WHMCS installation ?

f.ex i have it on https://eco.kazi-networks.com which is inside the whmcs installation, but i would also like to have it on https://www.kazi-networks.com, which is outside the whmcs installation.

[yorkukhosting]

Hey

Is there a way to get the "popup" Live Help Messenger module from WHMCS, appear on a page outside the WHMCS installation ?

f.ex i have it on https://eco.kazi-networks.com which is inside the whmcs installation, but i would also like to have it on https://www.kazi-networks.com, which is outside the whmcs installation.

Yes you can, the easiest way to get the code is to logon to the Live Help Messenger client, go to 'Settings' then 'HTML' code. Copy and paste this in to your www.kazi-networks.com pages. Ensure that the line LiveHelpSettings.server = 'eco.kazi-networks.com/'; is modified to include 'modules' like this:


LiveHelpSettings.server = 'eco.kazi-networks.com/modules/';

[yorkukhosting]

Try the following, it can be found in the 'Settings' section of the client but note you need to add /modules to the server path:

<!-- stardevelop.com Live Help International Copyright - All Rights Reserved //-->
<!-- BEGIN stardevelop.com Live Help Messenger Code - Copyright - NOT PERMITTED TO MODIFY COPYRIGHT LINE / LINK //-->
<script type="text/JavaScript" src="https://eco.kazi-networks.com/modules/livehelp/scripts/jquery-latest.js"></script>
<script type="text/javascript">
<!--
var LiveHelpSettings = {};
LiveHelpSettings.server = 'eco.kazi-networks.com/modules';
LiveHelpSettings.embedded = true;
(function(d, $, undefined) {
$(window).ready(function() {
// JavaScript
var LiveHelp = d.createElement('script'); LiveHelp.type = 'text/javascript'; LiveHelp.async = true;
LiveHelp.src = ('https:' == d.location.protocol ? 'https://' : 'http://') + LiveHelpSettings.server + '/livehelp/scripts/jquery.livehelp.js';
var s = d.getElementsByTagName('script')[0];
s.parentNode.insertBefore(LiveHelp, s);
});
})(document, jQuery);
-->
</script>
<!-- END stardevelop.com Live Help Messenger Code - Copyright - NOT PERMITTED TO MODIFY COPYRIGHT LINE / LINK //-->

[easyhosting]

This should help http://docs.whmcs.com/Live_Chat_Addon#Outside_WHMCS

also if you have the desktop messenger app then just look under Settings >> HTML Code

[denully]

This should help http://docs.whmcs.com/Live_Chat_Addon#Outside_WHMCS

also if you have the desktop messenger app then just look under Settings >> HTML Code


i must have been sleeping hehe, feelt like i search google dry :p Thanks :)

[denully]

ah i kinda had tried that already.

What i was looking for, was the same kind of popup as it has inside of WHMCS.
that code there, only seem to give me a Button or Link to open the chat.

[easyhosting]

ah i kinda had tried that already.

What i was looking for, was the same kind of popup as it has inside of WHMCS.
that code there, only seem to give me a Button or Link to open the chat.

if you means the auto initiate chat popup then this is done from the Live Help Messenger client settings>initiate Chat where you can set on how many page clicks the pop up will appear. you will also need to chck how you have the Browser Visitor Alerts set up in settings > alerts

[denully]

if you means the auto initiate chat popup then this is done from the Live Help Messenger client settings>initiate Chat where you can set on how many page clicks the pop up will appear. you will also need to chck how you have the Browser Visitor Alerts set up in settings > alerts

Ya, i am aware of that, thank you :)
my issue is that i wanted it to also pop up on a .php page outside of the whmcs installation, if that was possible.
All the live help message settings do, is affecting the sites within whmcs.

I have it here (on my whmcs installation) https://eco.kazi-networks.com
and i also want it here (outside my whmcs installation) https://www.kazi-networks.com

[easyhosting]

Ya, i am aware of that, thank you :)
my issue is that i wanted it to also pop up on a .php page outside of the whmcs installation, if that was possible.
All the live help message settings do, is affecting the sites within whmcs.

I have it here (on my whmcs installation) https://eco.kazi-networks.com
and i also want it here (outside my whmcs installation) https://www.kazi-networks.com

your site seems to be broken up.

Have you tried the live chat on stardevelop.com they are very helpful and may know about this, but our site is in php and what i explained to you works for us.

[denully]

your site seems to be broken up.

Have you tried the live chat on stardevelop.com they are very helpful and may know about this, but our site is in php and what i explained to you works for us.


ya sorry was editing some stuff on it today :)
from what i can see you just have the link button to the chat and not the popup.

but i will try their live chat again, they just haven't been much help earlier.

[easyhosting]

ya sorry was editing some stuff on it today :)
from what i can see you just have the link button to the chat and not the popup.

but i will try their live chat again, they just haven't been much help earlier.

the popup does not appear automatically, in the desktop messenger you set the

browser visitor alerts to either every page view , unique visitors, disable
and then you can set the auto initiate chat to how many pages a visitor views before the popup appears or you can manually initiate chats

[denully]

the popup does not appear automatically, in the desktop messenger you set the

browser visitor alerts to either every page view , unique visitors, disable
and then you can set the auto initiate chat to how many pages a visitor views before the popup appears or you can manually initiate chats

I do know this, but all these settings you are referring to, only affects pages within the WHMCS installation and not external pages. That's what my problem is :)

[easyhosting]

I do know this, but all these settings you are referring to, only affects pages within the WHMCS installation and not external pages. That's what my problem is :)

they effect all my pages inside WHMCS and outside WHMCS