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ProDesigning
04-08-12, 01:56 AM
Hello,

While using the latest release which is great by the way I think I have ran in to something or maybe it is just me.

When adding files to a project and then attempting to delete files the files remain there un-deleted.

Also when uploading a 2.58MB PNG source file and the clicking on the file, either from my admin side or the clients side I get a not found error stating:

File Not Found. Please contact support.

I try to delete and re-upload and the files wont delete but I can re-add a file with the exact same name, but once again I get the same error.

If this is a bug can we possibly get it fixed, or some input if it's just me would be much appreciated.

Thanks

zingycre
04-19-12, 04:50 PM
I have exactly the same problem. Did you get it sorted?

somethingclever
05-31-12, 02:54 PM
Im having the exact same problem also.
Clinets are also unable to upload files in their respective project area, clicking the "add file" button does nothing.
Possibly a permissions issue?

Really need help fixing this, its a key feature for me...

n47412
06-24-12, 12:04 PM
You could upload it manually using your file manager in your control panel and try to associated with the project id in the mod_project tables.

Error Occurred:
File Not Found. Please contact support.

It's meant you file names which stored in your database and your file manager isn't same so when it's call the filenames in your database mod_project tables field attachments it's not same. If you was uploaded just edit that.

CavalloComm
07-02-12, 10:55 PM
I am having this issue with TICKETS now too? Could it be the new patches?

Matt
07-03-12, 01:30 PM
If uploads are failing it's usually one of 2 things. Permissions or file size. And if it's only files over a specific size that aren't working then that's going to be the latter - the upload file size limit in the PHP config for your server (default is 2MB) will need increasing.

Matt

CavalloComm
07-03-12, 05:43 PM
Nope - I allow 16MB uploads, and the attachments folder definately has modify permissions.. it's just bizarre - ever since I moved.