How to add a note on a ticket support ?

[ramystyle]

When I click reply to an open ticket support, there's a "Note" tab.. But How do I add a note ? :shock:

[webarama]

Click Reply, then type in the message, then from the drop down menu choose 'Add as a private ticket note'

[ramystyle]

Thanks webarama !! :D

[webarama]

It's a pleasure.