Customizing contact.tpl

[gjrowe]

http://GJinternetSolutions.com/home/contact.php
auto redirects to...
http://GJinternetSolutions.com/home/submitticket.php?step=2&deptid=3

1) I don't believe I manually set up the redirection. Is that automatically done based on the department selected in the admin settings?

2) If I make changes to the contact.tpl file, it doesn't seem to change http://GJinternetSolutions.com/home/submitticket.php?step=2&deptid=3 - The question is: Why?

3) How do I fix the text box size issue? Maybe once I get an answer to #2 I'll be able to figure this one out.

[growe]

Figured it out...
If the mail settings are set for the Pre-Sales Contact Form to go to an email, contact.tpl is used.
If the mail settings are set for the Pre-Sales Contact Form to go to a support dept, supportticketsubmit-steptwo.tpl is used.

[kurieuo]

Thanks growe! I wondering wth was going on!! :-)

- Wife of K