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codemaster2008
02-02-10, 02:28 PM
Hi;

I can't login as admin anymore.
I was logged in and everything was working fine until i logout and tried to login again.

I was 100% my username and password was right but anyways, i clicked on the "forgot password" option and got a new password via email. This new password won't work as well.

Since I'm the only administrator, I'm locked out.

Is there a fix for that? I have direct access to the database but i need to know what to change.

I hope somebody can help me with that.

Thanks in advance.

m00
02-02-10, 02:56 PM
You can edit the password field in the tbladmins table, and put in your (new) password in md5 format (you can generate a password in MD5 format here (http://www.adamek.biz/md5-generator.php) or choose MD5 as function before the input field in case you're using phpmyadmin).

codemaster2008
02-02-10, 03:10 PM
I did that already but didn't help.
I believe the password is right and it's probably something else.

codemaster2008
02-02-10, 03:13 PM
Have whmcs support looking into it now.

vchosting
02-02-10, 09:22 PM
Submit a support ticket for this one

rudolfpietersma
07-23-10, 06:50 AM
You can edit the password field in the tbladmins table, and put in your (new) password in md5 format (you can generate a password in MD5 format here (http://www.adamek.biz/md5-generator.php) or choose MD5 as function before the input field in case you're using phpmyadmin).


Tnx a lot!!