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arpowers
01-29-10, 06:00 PM
I'm trying to set up WHMCS to sell download products...

it seems WHMCS is invoicing people for downloadable products, before they purchase.

The process should go as follows:

site "add product to cart" > Checkout > Pay > Receipt

with WHMCS:
site "add product to cart" > Checkout > "create pointless invoice for unsuspecting user" > Pay > Receipt


Please help me remove the invoice step prior to purchase.

thanks

igeek
01-30-10, 04:28 AM
You can change this in...
Settings--> General Settings
Go to the 'ordering tab' and select 'Automatically forward the user to the payment gateway'
This will fix your problem

arpowers
01-31-10, 07:17 PM
Helps the problem but the invoice is still generated... and if they bail after checkout (but before payment) the invoice shows up as an open-invoice.

Its like creating a bill for your groceries before you buy them *(then getting a bill for something if you decide to put it back on the shelf)

arpowers
02-01-10, 08:45 AM
Also if the user decides to checkout before purchase... they get an email about the bill AND an email about the order; before they ever buy!

How can we change all this to after they have actually purchased?

Could we use the API? if so, how?