Refunding a CC charge?

[Dixiesys]

Is there a way to refund a credit card charge from within WHMCS or do I have to login to auth.net and do it by hand (as I have to do with whoiscart now)?

I looked in the online demo, manual, and forums but didn't see this mentioned. Thanks!

[MACscr]

Refund unfortunately has to be done directly at your gateways interface just like you mentioned. Not sure if the different gateways api's allow it to be done remotely. If so, i really would like to see this as a feature request as well.

[Dixiesys]

The billing system an old employee wrote did refunds at auth.net, but alas he isn't around to keep it updated so I had to abandon it. So I am 100% positive it is possible, because he did it.

[MACscr]

The billing system an old employee wrote did refunds at auth.net, but alas he isn't around to keep it updated so I had to abandon it. So I am 100% positive it is possible, because he did it.

Please submit this as a feature request and make sure you add a poll to it. I will definitely vote yes.

[WO-Jacob]

The billing system an old employee wrote did refunds at auth.net, but alas he isn't around to keep it updated so I had to abandon it. So I am 100% positive it is possible, because he did it.

According to http://www.authorize.net/support/AIM_guide.pdf on page 38, therw would be two methods one could do.

Before settlement, one could send a VOID, after settlement one could send a CREDIT (within 120 days of settlement).

[generic]

authorize.net allows you to refund from a control panel like whmcs, i do it from lpanel once in a while. If its not an existing feature, i suggest you put in a feature request, it should'nt be that hard to add in.

[yabado]

I agree. It is quite easy in fact. I am an AuthorizeNet Certified Solution developer. I can even write it up and send the code to Matt if that would make things go faster. ;)