Quick Help

[Snaket]

Preinstallation System Checks
PHP Version .......... Passed
MySQL .......... Passed
Register Globals .......... WHMCS requires Register Globals to be On for it function correctly. These can be enabled in a .htaccess or php.ini file in your WHMCS Directory.
Configuration File .......... Passed
Attachments Folder Permissions .......... Passed
Downloads Folder Permissions .......... Passed
Templates Folder Permissions .......... Passed
Announcements RSS File .......... Passed

Error! Some Preinstallation Checks Failed. You must correct the errors above before you can continue with installation.



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I keep getting this stupid error(bold).

I have tried to add a .htaccess file, but then I get another error.

[Yellow]

What does your .htaccess file contain?

It should be something like:

php_flag register_globals 1 (not too sure on that)

[Adam]

Hey,

Create a .htaccess file in the root whmcs folder and put this in...



php_value register_globals on



Let me know if you need any more help.

From,
Adam

[Snaket]

I get this:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.36 Server at www.invisionstyles.com Port 80

[Adam]

Hey,

Which one are you using? The one I posted is the correct way and is the way I have setup it for dozens of my clients...

Once again create a .htaccess file in

whmcs/

and inside that put



php_value register_globals on


From,
Adam

[Snaket]

I have the one you told me to add.

I don't have a whmcs folder, so I put it in my billing folder.

I still get the error. =/

[Adam]

I have the one you told me to add.

I don't have a whmcs folder, so I put it in my billing folder.

I still get the error. =/

Hey,

Okay then it looks like your host doesn't support that option. I would contact your current host and ask them to enable this option for you.

If you have access to your php.ini file then simply have that option turned on...

From,
Adam

[Adam]

Hey,

Also make sure the .htaccess is set to

644

or if you are using SSH

-rw-r--r--

From,
Adam

[Snaket]

It is 644, but I've submitted a ticket to my host.

I don't know why it doesn't work though. =/

My host is a WHMCS reseller and they use it on their website. =/

[Adam]

Hey,

It could be you need to use php.ini instead of .htaccess as each host is different...


From,
Adam

[xxkylexx]

The server has PHPSuExex enabled, so you can't use php_flag's in .htaccess. You must enable register_globals via php.ini.

[Roger]

Kyle is correct.

[gismo]

Hi Roger,

I could send you a php.ini file that fix this.

[Roger]

Thankyou Gismo but Snaket is the one that needs the file ... :)

[gismo]

Thankyou Gismo but Snaket is the one that needs the file ... :)

Sorry about that Roger :lol:

[Snaket]

I'm no longer getting the error, but now I get this one: The file /home/invision/public_html/billing/install/install.php has been encoded with the ionCube PHP Encoder and requires the free ioncube_loader_lin_4.4.so ionCube PHP Loader to be installed.


What should I do now? =/

[gismo]

I'm no longer getting the error, but now I get this one: The file /home/invision/public_html/billing/install/install.php has been encoded with the ionCube PHP Encoder and requires the free ioncube_loader_lin_4.4.so ionCube PHP Loader to be installed.


What should I do now? =/

Is ioncube installed on your server?
I had the same problem as you do now, but i got a php.ini file that fix this if
ioncube is installed on your server.

(It fix the Register Globals & Ioncube problem)

Please let me know if you want the file.

[Snaket]

Fine, gimme the file. ^_^

Send it to [email protected]

And umm do I add it in all of the WHMCS folders?

[gismo]

sent

[Snaket]

Thank you very much.

And final thing, I bought the "Professional Integration Service" package. How long does this usually take to get it completed?

[MACscr]

Usually within 24 hours, sometimes 48 i think.

[Roger]

Thankyou Gismo but Snaket is the one that needs the file ... :)

Sorry about that Roger :lol:No problem pal ... 8)