Hi All, A little Help Needed

[Psyclones]

Firstly Hi Eeryone, Little bit cheeky been my first post and all that.

But I have a problem which i am hoping you forum dwellers could help me with.

I am currently using version 2.2 of WHMCS and would like to upgrade to the latest version. Unfortunately I cannot find out where to download the previous version up to 2.4 / 2.5 so that my upgrade path will no loose any data from my database.

Any help on locating the previous version would be ace.

Thanks in Advance.
Psyclones

[Adam]

Hey,

Submit a ticket,

http://support.whmcs.com/submitticket.php

and ask the same questino you are here in that ticket and you should be good to go...

From,
Adam

[Psyclones]

Hmm did the server load a backup or something, i repplied to your post his afternoon adam, informing you that i did the support bit 1st and thanks but it seems to have disappeared.

thanks
neways

Is there any support staff on these forums. My urgent request for support was posted over 30 hrs ago.

time is money ppl, surely someone will have a folder with all the releases in that they could send me so that i cant get up and running again asap.

heres hoping
Psyclones.

[Adam]

Hey,

Did you get an email backing saying that WHMCS has recived a ticket from you?

From,
Adam

[Psyclones]

I certainly did

Ticket ID: #972920

Just Checked, Matt has replied to my support issue and hopefully I should get some files shortly.

Thanks
Psyclones

[Matt]

Asking for downloads of WHMCS V2.3, 2.4 and 2.4.1 is not considered to be an urgent issue. As I said in the ticket, I am currently sourcing copies of these from our backups.

Matt

[Psyclones]

Thanks Matt,

Hoping you source them soon, My ticket seems to of vansihed also, The link in the email i recieved when opening the ticket opens a blank page now.

Hmm, Are WHMCS having issues.


Asking for downloads of WHMCS V2.3, 2.4 and 2.4.1 is not considered to be an urgent issue.

You would consider it to be urgent if it was your hosting company which is not able to take orders for hosting at present.

[chrishaley]

You would consider it to be urgent if it was your hosting company which is not able to take orders for hosting at present.

I'm just curious, but did the version you are running just up and quit working? I would think it would continue to function even being an older version...

[Psyclones]

Full server crashed and i lost my scripts, only have my database left.

Hopefully Matt will fid the backups for me.

Thanks
Psyclones

[Psyclones]

Any update on this Matt,

My Support Ticket seems to have disappeared.

On clicking the link sent to me in the email, it returns a blank document.

Ticket ID: #972920.

Thanks
Psyclones

[Psyclones]

Bump

Any news anybody ?

[Matt]

Hi,

Sorry about this. I must admit I forgot about this over the past few days. Please check your PM as I'm sending the download links via PM now.

Matt

[Psyclones]

Thanks Matt, will look for the PM in a bit,

Thanks Again.
Psyclones

[Matt]

PM Sent. Btw, there shouldn't be any need to upload all the files from each version. If you just upload the dbconnect.php file and install folder then run the upgrade of each version it should work and save you quite a bit of time.

Matt

[Psyclones]

2.3 upgrade went fine

uploaded 2.4 on running upgrade.php I get,

whmcs/install/upgrade.php is corrupted.

Looking at these files it seems so have some encryption in them,

ie.


4+oV58SpZY5mod8M6TWR0e2AIzWDWZ0lxcdKCuYiR/IfYuiTdCMUU3Epsuy3yhYDLaGLmELlzjR2
SWJuSDTFWQ2Gw2kzn6Gb4oviBV3qR5wc/+9oijbVlXixgRkww6DIS0XpflAarj3WzivayXOH58Fv
H1xm+lYFFeDOUIS7YHe7zMl2OWlFf8FEaiobSCKlGAexIE70EP mcUTap54Sx78wnRDJBFRZPFadp
gEIw9Hflihsxf/v+pnYCcxLdb915fVT66DbabAo4K/rcptLtyonYLilZLjQBjFbsqrFmVcLF66UO
qRo/40LQocwfcTY80cS0XxPiO6DlM/9OwEGedC1X/qKSR1QmcpSnxG5vfR0jobM6DQf02L9uX7TX
cWeYmo9Qv3fWyi2TtwFniSj0HSwfYhAJL8Qt7+GC3urqOozf3T LqQfAafsvOpdti5R0Oh50aEYGT
ABlUU8T2ofx+0f4uklpc6GEl9G7m3mqZ+NdCZ4mZualStDVVHI kRm75IjYXaYrn2tSsHoIwyr0ls
Km226v9Akiy5vlF7TFGsASZTIEO6fcfcsXSa9TQiRssMNcih5q efRwBFWJIgwpvGtSAD8JA/0Qxj


Should that be there or are the files corrupted. Check the archive files and they have it also.

Any advice would be cool.

Thanks
Psyclones

[Matt]

Yep, that is correct. All files are encoded with Ioncube. Have you tried redownloading the 2.4 zip file again to see if the corruption occured during in your download?

Matt

[Psyclones]

downloaded it 3 times but will redownload it on another computer.

will let you know the outcome.

thanks again
Psyclones

[Dominic Quick]

Try cleaning out the temp files and altering the download cache in your browser.

By default in internet explorer its 50MB which includes Temp Internet Files.

Raise it by going to the following if using Internet Explorer 7

1) Tools (This is next to page)

2) Internet Options

3) Under Browsing History click SETTINGS

4) Then alter the 50MB to 250MB which is within the recommended guidelines.

5) Completed.

Hope this helps.

Dom :D

[Psyclones]

tried the above and get exactly the same.

On checking the 2.41 upgrade.php it has not got any ioncoding in it where as the 2.4 upgrade.php seems to have some.

either way i am am now a little bit stuck.
Matt could you please check the archive for me as I have now tried the 2.4 archive on 3 seperate machines with the same problem.

whmcs/install/upgrade.php is corrupted.

Thanks in advance
Psyclones

[Matt]

Hi,

Just reuploaded the zip file. Have tested it before I uploaded so it is working before I upload. If you try it now and still have problems then I will provide the file without the zip file.

Matt

[Psyclones]

This is really getting on me nerves now,

downloaded new arc,

deleted everything from server apart from mysql and reuploaded arc contents,

edited the config file with my license and connection details

the went to run upgrade.php and guess what

The file /home/allinhostin/public_html/whmcs/install/upgrade.php is corrupted.

I am stuck now,

Could it be ioncube or something else, cleared cache also.

Anymore thoughts anyone.

THanks
Psyclones
:( :(

[Psyclones]

Appreciate teh file sent to me in the email, I assume it was you Matt,

Unfortunately that file is for 2.41 and need the upgrade.php file for 2.4

If you could send that one that would be ACE.

Thanks Again
Psyclones

[MACscr]

Just a tip that you might have figured out already, upgrade more often than once a year. =P

[Psyclones]

Woulda, Shoulda, Coulda.

That really isnt helping things,

But Thanks for the Advice.

underbreath remarks removed for safety

Dont suppose you have a 2.4 upgrade.php file you could send me :lol:

Thanks
Psyclones