Support Ticket Custom Fields

[DataHosts]

I would like to add a few fields for submitting tickets for my clients. Found that it could not be done, and wanted to suggest this for future releases.

[xxkylexx]

I'm pretty sure this can already be done. Check your config options again.

[Matt]

This can be done when setting up the departments or editing them. Take a look in Configuration > Support Departments.

Matt