View Full Version : Customer close a support ticket
Is it possible to make a option so the customers can close a
support ticket if thay feel that it is resolved or have sent a support ticket by mistake?
09-02-06, 05:26 PM
This option is already there, I believe.
If so, i can't find it in my site.
09-03-06, 01:16 AM
no, i looked and i cannot find this feature either. They can RE-OPEN a ticket but cannot CLOSE a ticket.
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