PDA

View Full Version : Customer close a support ticket



gismo
09-02-06, 05:23 PM
Is it possible to make a option so the customers can close a
support ticket if thay feel that it is resolved or have sent a support ticket by mistake?

xxkylexx
09-02-06, 05:26 PM
This option is already there, I believe.

gismo
09-02-06, 07:42 PM
If so, i can't find it in my site.

matty005
09-03-06, 01:16 AM
no, i looked and i cannot find this feature either. They can RE-OPEN a ticket but cannot CLOSE a ticket.